Privacy policy

Version: 1.0
Date: 2017-06-08

Grendel Games knows that privacy is important to you. This Privacy Notice describes how we collect, use, disclose, store and protect your information. By using a Grendel Games product, service or website, you are accepting the practices described in this Privacy Notice.

We update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. Changes take effect immediately upon such posting. You are advised to consult this Privacy Policy regularly for any changes. The date of the last revision appears at the top of the Privacy Policy.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information

Generally we don’t ask you to provide any personal information to us. But sometimes we do need some. For instance when you buy one of our products or when you are in contact with us. Information we might require from you in this processes are: billing information, shipping information and contact information.

Information we collect automatically
We do not collect any personal data automatically.

How we use your personal information
We use your personal information to be able to deliver your ordered product, as well as reply to you when you are in contact with us.

We do not:
Disclose your personal data to third parties or use your data for any other purpose than the purpose we stated at the time you entered your data.

We may use cookies, which are unique identifiers that are sometimes placed on your device to record data about your visits to a website, so that the site can recognize your device and personalize your visit. Information collected by cookies may be linked to your transaction history or other information. We may use information collected by cookies, for example, to determine how to improve certain products and services and to complete transactions you have requested.

Disclosure to Third Parties
We do not collect or use personal data for any purpose other than those indicated at the time, and we do not disclose any of your personal data to third parties.

Grendel Games takes the security of your personal information very seriously. Therefore we use reasonable measures, and have established reasonable safeguards, to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction.

We will never give, rent or sell access to your data to anyone else, nor will we make use of it ourselves for any purpose other than to provide you this email service.

Your information is protected by software at several different levels. There are constantly tested and updated firewall and operating system software programs in place on all our servers that restrict access to authorised users.

The databases are further protected by access restrictions, and key information (including your password) is encrypted when stored. SSL (HTTPS) is used throughout the application, including of course to transmit sensitive information such as your credit card details (and card details are not stored on our system at all, being secured instead by our trusted payment provider).

You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International users

Any information you provide, or that is collected through use of our products, services and websites may be stored, processed, and transferred within, or to, the Netherlands. As a result, it is possible that your information could be accessed by foreign governmental authorities, or otherwise, in accordance with applicable local laws. By using our website based in the Netherlands, you consent to the collection, storage, processing, and transfer of your information in and to the Netherlands.

Privacy questions

If you have any questions, complaints or comments regarding this Privacy Notice, or any of our privacy practices, please contact us at: